Legal
The details a UK company is required to publish, in one place rather than buried in a footer.
Registered name — FALCON NEST TECHNOLOGIES LTD
Company number — 17384940, registered in England and Wales
Registered office — 37 Croydon Road, Beckenham, BR3 4AB, United Kingdom
We are not currently registered for VAT, so no VAT is charged on our prices.
Our registered office is a registered address for service of documents. It is not a walk-in support or returns address; please use the email routes below, which reach a person faster.
Contracts, data processing agreements and data subject requests.
Vulnerability reports. See our disclosure policy on the Security page.
We sell software licences and subscriptions. We are not a bank, payment institution or credit provider, and we give no financial, legal or tax advice.
Card payments are taken by a regulated payment institution on a hosted checkout page. Your card details are entered on their systems, not ours — we never receive them. The name on your statement, and the entity that holds your card data, is disclosed at checkout before you pay.
Prices are shown exclusive of any applicable sales tax unless the page says otherwise. Where tax applies, it is calculated according to your billing country and shown to you at checkout before you commit to pay, never added afterwards.
Email billy@falconneststore.com with what happened and what outcome you want. We acknowledge within two business days and aim to resolve within ten.
If you are a consumer and we cannot agree, you keep every right available to you under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing on this site limits those rights.
