Insights

Notes from production

What actually happens when an assistant meets real callers, real codebases and real procurement. Written by the engineers who did the deployment, not by marketing.

voiceethics
The consent problem in synthetic voice
Cloning a voice is now trivially easy. Doing it defensibly is not. Here is the line we draw and why we will lose sales over it.
Falcon Nest · 26 Aug 2026 · 5 min read
fdeengineering
Why our engineering assistant refuses to guess
An assistant that invents a plausible file path is worse than no assistant. We made citation a hard requirement, and it changed what the product is for.
Falcon Nest Engineering · 26 Aug 2026 · 5 min read
voiceengineering
Where the 400 milliseconds actually goes
A voice agent feels alive or dead depending on a budget most teams never write down. Here is ours, line by line, and what we cut to hit it.
Falcon Nest Engineering · 26 Aug 2026 · 6 min read

Notes from production

The consent problem in synthetic voice

Why our engineering assistant refuses to guess

Where the 400 milliseconds actually goes