Add-ons & Services
Extend a plan without changing it
Capacity, capability and commercial cover that attach to an existing subscription. Every item here requires an active plan — none of them stand alone.
Voice Minutes Pack
Ten thousand extra minutes, no contract change.
- 10,000 conversation minutes
- Never expires
- Stacks with other packs
From £120.00 one-off
Details
Concurrency Pack
Ten more conversations at the same time.
- +10 reserved concurrent conversations
- Reserved, not burst capacity
- Stackable
From £89.00/month
Details
Custom Voice Cloning
An agent that sounds like your brand, not like a stock voice.
- One bespoke voice, locked to your tenant
- Documented speaker consent required
- Full SSML control
From £1,450.00 one-off
Details
Additional Seats
Add an engineer without changing plan.
- 1 named engineer seat
- +500 pooled task credits per month
- Full shared knowledge base access
From £39.00/month
Details
Onboarding & Migration
A guided first thirty days, run by an engineer.
- 30-day engagement with a named engineer
- Up to 20 hours of scheduled sessions
- Migration from your existing platform
From £2,400.00 one-off
Details
Priority Support & SLA
A contractual response time, and a human who answers.
- 1 hour response for critical issues, 24/7
- 99.95% availability SLA with service credits
- Private channel to the product engineers
From £199.00/month
Details